Refund Policy
Last updated: November 18, 2025.
Because our products are digital downloads, all sales are final once a file has been opened, accessed, or downloaded.
14-Day Right to Cancel (Paddle Policy)
Under Paddle's Checkout Buyer Terms, you have the right to cancel your order within 14 days without reason — provided you have not yet accessed or downloaded the digital content. Once a file is accessed, the Consumer Right to Cancel is waived under applicable law.
Technical Support
If you receive corrupted files or your download link does not work, contact us at support@gorjodesigns.com and we will resolve the issue promptly, including providing replacement files where needed.
Contact
Email: support@gorjodesigns.com. Response within 24-48 hours, Monday-Friday (Australian Eastern time). Located in Adelaide, South Australia, Australia.